FACILITATION

I am often asked to facilitate meetings. The types and circumstances vary hugely. Here are some recent examples.

1. International boards

People fly in from all over the world to discuss the global positioning for a media network. They need to be guided to a mutually agreeable consensus.

A global digital network needs a new management structure and positioning. We design both over two days.

2. Conflict resolution

A major technology client is not getting on very well with its advertising agency. The session airs and resolves the issues to generate a better working relationship.

An international oil client has been through a period of consultation and the team members have all had to reapply for their jobs. This has caused confusion and put a strain on the working relationship with their media agency.

My Tick Achieve book and method were used to design a more productive relationship.

3. Client retention

A top-ten advertising agency wants to improve the quality of strategic thinking for itself and its clients. Sessions raise the latest and most helpful recent business and marketing thinking, and are applied to sectors as diverse as brewing and financial services.

My Greatest Hits books and method were used to generate fresh approaches.

4. Client-agency-media owner brainstorms

Everyone is looking for new ideas. New products, positionings, media partnerships, and much more. Exercises, preparatory work, group sessions, and plenty of energy make it happen. In one recent session with an agency, a media owner and a client, 21 workable collaboration ideas were generated in 3 hours.

5. Newly-formed management teams

A new team at the head of a performance and data agency has only worked together for a few months and it's time to get the plan together. A media agency wants to start the year with a bang. An innovation agency wants its global sales team to pull together more consistently.

Methods are drawn variously from my books Small Business Survival and So What? to inspire and motivate, and crystallize effort.

6. New business brainstorms

An agency needs new ideas for a prospective client. We plan the pitch, the stalking approach, the chemistry session. When through to the next round, we generate creative concepts and write the strategic story.